Privacy Policy 

Introduction
 
The processing of data is governed by the Data Protection Act 2018 (DPA 2018) and the General Data Protection Regulation (GDPR).
 
 
How will Progressive use the information held about you?
 
Progressive collects information about you for the following purposes:
 
To provide a professional service as a Driver Trainer to you as the customer.

To book Theory & Practical Tests for you and arrange any other tests or services that may be applicable to you in the course of learning to drive (such as setting up on suitable support applications that aid your learning/study).

To contact you about additional services that Progressive provides in the context of driver training, and which may be of interest to you, where you have consented to Progressive doing so.
 
 
 
Will Progressive pass on your information to any third parties?
 
Progressive will not pass on your personal information to any other organisations without first seeking your consent, unless legally required to do so.
 
However, where you request Progressive to book your Theory and/or Practical Driving Tests certain details will need to be given to the Driver Vehicle Standards Agency.
 
 
How long will Progressive keep your personal information
 
Progressive will retain records relating to you for up to 6 years from the date the relationship ceased.
 
 
Your Data Protection Rights
 
You have a right to request a copy of the information that Progressive holds about you. If you would like a copy please request this in writing to Progressive (at info@be-progressive.co.uk).

There is a £10 charge for dealing with this request.
 
You may ask Progressive to rectify or remove any information that you think is inaccurate.
 
In certain circumstances you also have the right to have personal data that Progressive holds about you erased. The exceptions are where Progressive is  required by law to keep it ,or it is essential to delivering any service that you have purchased from Progressive, or necessary to fulfil any contract between us.
 
 
Right to opt-out of consent
 
At any time you have the right to opt-out of any consent that you have previously given to Progressive processing your personal data. This opt-out must be done in writing.
 
Please be aware that if you opt-out then Progressive may not be able to continue to provide a service to you
 
 
Changes to this privacy policy
 
The privacy policy will be regularly reviewed and any updates will be placed on this page.
 
 
Complaints
 
If you are unhappy with the way that Progressive has handled your personal data or you are unhappy with the response to a request for a copy of the information held then, in the first instance, please bring this to the attention of Progressive.
 
If you are still not happy with the response then you can contact the Information Commissioner’s Office  -  ICO. (www.ico.org.uk).
 
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